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Title: Learning from Clients: Assessment Tools for Microfinance Practitioners PDF
Url: https://pdf.usaid.gov/pdf_docs/Pnacj138.pdf
Publisher: Small Enterprise Education and Promotion Network
Description: Published by the Small Enterprise and Education Promotion (SEEP) Network, Learning from Clients: Assessment Tools for Microfinance Practitioners is a 365-page manual addressing the uses of impact assessment tools in microfinance. The manual offers "practical, detailed, step-by-step guidance to interested and committed organizations willing to invest staff time and a moderate amount of financial resources to gain a deeper understanding of their programs." Learning from Clients contains detailed information on five tools: Impact Surveys, Client Exit Surveys, Loan Use Strategies Over Time, Client Satisfaction, and Client Empowerment. It also offers a chapter on the scheduling and budgeting of an impact assessment. The authors of the manual see this document as a draft manual and they welcome comments and suggestions from future users.
LC Classification: Social sciences -- Finance -- Financial management. Business finance. Corporation finance -- Small business finance
Social sciences -- Finance -- Financial management. Business finance. Corporation finance -- Study and teaching. Research
Social sciences -- Finance -- Personal finance
Social sciences -- Finance -- Study and teaching. Research
GEM Subject: Social studies
Social studies -- Economics
Vocational Education
Vocational Education -- Business
Vocational Education -- Trade and industrial
Vocational Education -- Instructional issues
Resource Type: Reference Material
Audio/Visual -- Graph
Instructional Material
Instructional Material -- Model
Format: Document -- PDF
Audience: Educator
Learner
Professional/Practitioner
Education Level: Higher Education -- Graduate/Professional
Higher Education -- Undergraduate (Lower Division)
Higher Education -- Undergraduate (Upper Division)
Higher Education -- Technical Education (Upper Division)
Higher Education -- Technical Education (Lower Division)
Vocational/Professional Development Education
Language: English
Access Rights: Free access
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Source: Scout Archives
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Resource URL Clicks: 128
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